Avaya University – Administrator Training

Avaya University operates in conjunction with Avaya to develop and deliver high-quality training for Avaya products and solutions. Training is available ranging from implementation to maintenance support to general project knowledge. Avaya University’s blended approach of online training combined with instructor-led classroom time provides the highest level to training available. With locations world-wide, Avaya University strives to provide Avaya personnel, Avaya Business Partners, and Avaya customers with high level training programs.

Local Administrator training is also provided on a frequent basis at Avaya’s Pasadena location. Likewise, additional end-user training is available virtually any time through either Avaya or Telcom Solutions.

Key Features and Benefits

• Training available for all products at all levels
• Blended web-based vs. Instructor Led training greatly reduces travel time
• Professional Certification Programs Available
• Local resources available for basic administration training
• Available via www.avayau.com

Why is this important?

Training on new systems is obviously important, but continued training programs on additional products and enhancements are critical during the life of a communication system. Avaya provides one of the most comprehensive training programs in the industry to both employees and end-users to facilitate product knowledge.