2400/5400/5600
SERIES VOICE TERMINAL INSTRUCTIONS
Call-Handling Features
Answer a
Call
When a call
arrives at your Digital Telephone, you hear a ringing tone and a blinking bell
icon appears on the associated call appearance.
In addition, call identification information is displayed.
To answer
an incoming call, do one of the following:
- If not active on another call,
answer the call using your handset, headset, or speakerphone.
- If active on a call already,
place the active call on hold and then answer the incoming call.
Make a
Call
To make a
call manually:
1.
Go off hook using the handset,
headset, or speaker.
2.
When you hear dial tone, enter the
extension or press 9, then the telephone number using the dial pad.
To have the
telephone make a call automatically, do one of the following:
- Press Redial to have the phone
dial the last number that you dialed
- Access the Call Log and
initiate a call to a specific entry.
- Access the Speed Dial List in
your personal directory and initiate call to a specific entry
Hold
- To put call on hold, press red
hold button. Call stays on hold
until you can return to it.
- To return to held call, press
the call appearance button of the held call.
Speakerphone
1.
To make or answer call without lifting the handset,
press Speaker button.
2.
Place or answer the call.
3.
Adjust the speaker volume if needed by pressing the
volume control arrow buttons
4.
Press Speaker button again to end the call.
Transfer
1.
While on a
call, press the Transfer button
2.
When you
hear dial tone, dial the number to which you want to transfer the call.
3.
Do one of the following:
a.
To transfer without announcing it, press the
Transfer button again and hang up.
Transfer is complete.
b.
To announce
the call before transferring it, wait for the called party to answer. Go to step 4.
4.
When the
called party answers, announce the call.
5.
Press
Transfer again and hang up to complete the transfer
Conference
The conference feature allows you to conference up to six parties
(including yourself) on a call.
To add another party to a call:
1.
Press Conference button.
2.
When you hear dial tone, dial the number of the
person you want to add to a call.
3.
Wait for an answer
4.
Press the Conference button again to add the new
party to the call.
5.
Repeat steps 1-4 for each party you want to
conference in to the call.
To add a held call to an active call:
1.
Press Conference button
2.
When you hear dial tone, press the call appearance
button corresponding to the held call.
3.
Press
Conference again.
To remove the last person added to the conference call:
1.
Press the
Drop button. The last person added to
the conference call is dropped from the call.
Selected Voice Features
Do Not Disturb
1.
Press the do not disturb button
(while on-hook). All calls will be sent
to your voicemail box.
2.
To cancel, press the do not disturb again.
Call Forwarding All Calls
1.
Press
the call forward button.
2.
When
you hear dial tone, dial the extension or outside number where calls will be
sent temporally.
3.
When
you hear confirmation tome, hang up.
4.
Press
the button again to cancel.
This
feature allows you to put call on hold at your extension for retrieval from any
extension.
1.
Press the Park 1 or Park 2 button.
2.
Hang up.
To retrieve
a parked call from another extension:
1.
Press the Park 1 or Park 2 button.
Directory
1.
Press the Directory button
2.
Key in the selected name with the
dial pad keys: last name, first name
3.
Press the next button for each
successive directory name you wish to see.
4.
When ready to exit the directory,
press the Exit button.
To place a
call to the name shown on the display:
1.
Pickup the handset
2.
While the name is shown, press Exit
button and then dial the number using the dial pad.
Busy Indicators
Provides
user with visual indication when extension is off hook as well as direct access
to the extension by pressing the button
Personal Settings/ Options
To access
the personal Options application:
·
Step
1 is to press the Options softkey from the Home screen.
·
To
select an option, press the Feature button for the desired option
·
To
return to the Home screen, press the Exit button.
Ring Pattern
1.
Press the Ring Pattern feature
button.
2.
Use the arrow keys to cycle through
the eight ringing patterns
Press the
Save softkey if you want to save the pattern that you just selected.
Display Contrast
1.
Press the Contrast button
2.
Use the arrow key to adjust the
level of contrast. The display shows the
contrast level for the EU24 module also.
3.
Press the Done softkey to return to
the Options screen.
Call Log Setup
You can
program the telephone to log any or all of these call types:
- Answered (incoming)
- Un-answered (incoming)
- Outgoing
To specify
the call types you want to appear in the Call Log:
1.
From the Home screen, press the
Option softkey.
2.
Press the Log Setup feature button.
3.
Press the appropriate button on the
right side of the display
4.
Press the Save softkey. You will hear confirmation tone, and you are
returned to the Options screen.
Note: If you press
the Save softkey to change settings, all entries that do not match the call
types you have just specified will be deleted from the call log.
Visual Ring
When you
enable this option, the telephone rings and the lamp above the telephone
display area flashes when an incoming call arrives.
1.
Press the Visual Ring feature
button.
2.
Press the yes/no softkey to indicate
whether you want Visual Ring enabled.
3.
Press the Save softkey.
Display Mode (
1.
Press the Display Mode feature
button.
2.
Press yes/no softkey to indicate
whether you want Call Center Mode enabled.
3.
Press Save softkey.
Erase All
This option
allows you to erase all of the personalized settings and reset the telephone to
its default settings.
1.
Press the Erase feature button.
2.
Press the Erase softkey.
3.
“the confirm erase” screen is
displayed. Press Erase softkey is you
want to erase all settings.
Speed Dial /Personal Directory
Adding Speed Dial Entries
You can store up to 104 personal
speed dial entries.
To add speed dial entries to your
personal directory.
1. From the Home screen, Press the SpDial
softkey.
2. Press the Add softkey.
3. Using the dial pad, enter the name for your
speed dial entry. You can enter
up to 13 characters. By default, the first letter you enter appears
in uppercase and the following characters appear in
lowercase.
Note: You can use the Case softkey switch between
uppercase and lowercase. You can use the
Space key to insert a space between first and last names. After you enter a space, the next character
will be an uppercase letter, and the following characters will appear in
lowercase.
4.
When you are done, press the feature button to the
left of the Number field to advance to that field.
5.
Using dial pad, enter the telephone number. Don’t forget to enter “9” or “8” for an
outside line.
6.
Press Save softkey to add the information. (Press
Cancel softkey to exit without saving.)
7.
Repeat steps 2-6 for additional entries.
8.
To exit the speed dial application, press the Exit
button to return to the Home page.
Note: The Name/Number entry is added to Speed Dial
list in alphabetical order by Name.
Making Calls from a Speed Dial
1.
From the Home screen. Press the SpDial softkey.
2.
Press the feature button for the entry you want to
call. ( Use the Left/Right arrow keys to cycle to other pages)
Editing Speed Dial Entries
1.
From the Home screen, press the SpDial softkey.
2.
Press the Edit softkey.
3.
Press the feature button corresponding to the entry
you want to edit.
Note: To move to the end of any text displayed on
the Name line, press the button to the right of the line. To move to the beginning of any text, press
the button to the left of the line.
Press the feature button to the right of Insert Mode so that you can
backspace without erasing characters during text entry.
4.
Using dial pad, edit the Name.
5.
When finished, press feature button to the left of
the Number field.
6.
Using dial pad, edit the number.
7.
When done with changes, press Save softkey.
Deleting Speed Dial Entries
1.
From Home screen, press the SpDial softkey
2.
Press Delete softkey.
3.
Press feature button corresponding to entry to be
deleted.
4.
“the Delete this entry? “prompt is displayed. Press yes softkey to delete.
Call Log
Call Log Setup
You can
program the telephone to log any or all of these call types:
- Answered (incoming)
- Un-answered (incoming)
- Outgoing
To specify
the call types you want to appear in the Call Log:
5.
From the Home screen, press the
Option softkey.
6.
Press the Log Setup feature button.
7.
Press the appropriate button on the
right side of the display
8.
Press the Save softkey. You will hear confirmation tone, and you are
returned to the Options screen.
Note: If you press
the Save softkey to change settings, all entries that do not match the call
types you have just specified will be deleted from the call log.
Viewing the Call Log
1.
From the Home screen, press the Log
softkey.
2.
Use left/right arrow buttons to
scroll through the Call Log Summary pages.
3.
To view information about a specific
entry, press the button corresponding to the entry.
Making Calls from the Call Log
1.
From the Home screen, press the Log
softkey
2.
Use left/right arrow buttons to
scroll through the Call Log Summary pages.
3.
When you locate an entry you want to
call, press the button corresponding to the entry.
4.
Press the Call softkey to make the
call.
Saving a Call Log Entry to Your Speed Dial List
1.
From the Home screen, press the Log
softkey.
2.
Use left/right arrow buttons to
scroll through the Call Log pages.
3.
When you locate entry to be saved,
press the button corresponding to the entry.
4.
Press the Save softkey.
5.
Do one of the following;
a.
To save entry as shown, press the
Save softkey.
b.
To edit, press the button to the
left of the Number line twice. Then,
make your changes. When you are done
entering changes, press the Save softkey.