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COMPANY INFORMATION
Telcom Solutions, Inc. has been a Certified Business
Partner of Avaya for over a decade. Providing the best
in class products and services available in the
communications industry is our daily commitment to the
customers who entrust us with the most critical part of
their business, their communications system.
Our commitment includes the constant training required
to keep our team educated on the new products and
services available in our industry. Another
responsibility to the businesses who depend upon us, is
the research of new products, services and software that
are reaching the market everyday.
Our goal is to provide a great work environment that
promotes innovative thinkers and people who take
responsibility for their actions. We find great
satisfaction in knowing that as a team we are the best
in our industry. The lifeline in most businesses is
their communications system and there needs to be an
assurance that their vendor cares about it as much as
they do.
Certifications
Achieving Avaya Certification requires a
significant investment from our people. We are required
to demonstrate proficiency in pre-sales design
capabilities, post-sales service levels, maintain
minimum volumes within various solution areas (which
keeps our people current on the latest technologies),
and meet minimum levels of customer satisfaction as
measured by independent surveys of our customers.
We have dedicated a tremendous amount of time and
resources to ensure that you and all of our customers
receive the very best service and support. By granting
us certification, Avaya has recognized the
investments we are making on behalf of you, our
customer. At Telcom Solutions, we are proud of our team.
What does all this mean for
you?
For starters, it means that you are assured of working
with some of the best-qualified and most experienced
people in the market- people who understand Avaya
solutions and how they help to improve your business
performance with more effective and efficient
communication.
It also means that you are working with an Avaya
Business Partner with the demonstrated ability to
deliver on customer expectations - minimizing your risk
and increasing your return on investment.
Remember, not every Avaya Business Partner is Officially
Certified. We are proud to have the opportunity to serve
your business, and trust that you are pleased to have
chosen market leaders, Telcom Solutions and Avaya. |
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