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AVAYA
INFORMATION
Avaya Inc. NYSE: AV designs, builds and manages communications networks
for more than one million businesses worldwide, including more than 90
percent of the FORTUNE 500®. Avaya is a world leader in secure and
reliable Internet Protocol (IP) telephony software applications, systems
and services. Driving the convergence of voice and data communications
with business applications - and distinguished by comprehensive worldwide
services - Avaya helps customers leverage existing and new networks to
achieve superior business results.
Avaya specializes in business telecommunication solutions, including
VoIP, Contact Center and Mobile voice and data technology. Avaya's
existence as a standalone company began 2 October 2000, when they were
spun off from Lucent Technologies. Since that time, Avaya has achieved
leadership positions in the following markets:
No. 1 worldwide in IP Telephony
No. 2 in IP Telephony in Europe, Middle East and Africa
No. 1 worldwide in Enterprise Telephony
No. 1 in Call Centers in North America, Latin America, Europe and Asia
Pacific
No. 1 worldwide in Enterprise Messaging and Unified Communication
No. 1 in the U.S. in PBX Maintenance Services
Click here to view Avaya
Corporate Overview
Certifications
Achieving Avaya Certification requires a significant
investment from our people. We are required to demonstrate proficiency in
pre-sales design capabilities, post-sales service levels, maintain
minimum volumes within various solution areas (which keeps our people
current on the latest technologies), and meet minimum levels of customer
satisfaction as measured by independent surveys of our customers.
We have dedicated a tremendous amount of time and resources to ensure
that you and all of our customers receive the very best service and
support. By granting us certification, Avaya has recognized the
investments we are making on behalf of you, our customer. At Telcom
Solutions, we are proud of our team.
What does all this mean for you?
For starters, it means that you are assured of working with some of the
best-qualified and most experienced people in the market- people who
understand Avaya solutions and how they help to improve your business
performance with more effective and efficient communication.
It also means that you are working with an Avaya Business Partner with
the demonstrated ability to deliver on customer expectations - minimizing
your risk and increasing your return on investment.
Remember, not every Avaya Business Partner is Officially Certified. We
are proud to have the opportunity to serve your business, and trust that
you are pleased to have chosen market leaders, Telcom Solutions and
Avaya.
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